🛍️ How can I place an order?

 

You can place your order directly through the website or contact us via WhatsApp for specific requests.

 

💳 What payment methods are available?

 

We offer multiple payment options:

 

•Card payment (Visa / Apple Pay / Mastercard)

•Tabby & Tamara

•Flexible installment plan

 

⏳ When is my order confirmed?

 

Orders are confirmed after successful payment, or after receiving the first payment depending on the selected method.

 

📦 When will my order be delivered?

 

•Website payments: processed and shipped after confirmation

•Tabby & Tamara: delivered after the first installment is paid

 

🎁 Are the products authentic?

 

Yes, all items are 100% authentic and sourced from trusted boutiques in Dubai.

 

🔄 Can I return or exchange my order?

 

All sales are final. Returns and exchanges are not accepted.

 

⚠️ What if there is an issue with my order?

 

You must contact us within 48 hours of delivery and provide a clear unboxing video.

 

🚚 Is there a delivery fee?

 

Delivery fees may apply depending on the order and may be required in advance.

 

💬 How can I contact you?

 

You can reach us directly via WhatsApp.